Money Back Guarantee

MONEY BACK GUARANTEE

This guarantee is valid for 5 years from the date of purchase. It is subject to the manufacturer’s limited lifetime warranty “conditions and exclustions”.

We guarantee our labor in installing manufacturer’s products to be as specified by the manufacturer’s instructions. In such a case that products fail, due to improper workmanship and Done Right Services is unable to correct the problem. We will refund the total amount of labor cost to the homeowner.

In addition to manufacturer’s “conditions and exclusions”, Done Right Services must be notified if the homeowner/ contractor decides to drill, nail or screw into sealed areas. If Done Right Services is not informed of work being performed this will result in void of warranty and guarantee.

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We Serve:
Cities of, Essex MA:
Amesbury
Andover
Beverly
Boxford
Danvers
Essex
Georgetown
Gloucester
Groveland
Hamilton
Haverhill
Ipswich
Lawrence
Lynn
Lynnfield
Manchester-by-the-Sea
Marblehead
Merrimac
Methuen
Middleton
Nahant
Newbury
Newburyport
North Andover
Peabody
Rockport
Rowley
Salem
Salisbury
Saugus
Swampscott
Topsfield
Wenham

Cities of, Middlesex MA:
Acton
Arlington
Ashby
Ashland
Ayer
Bedford
Belmont
Billerica
Boston (County Seat)
Boxborough
Brookline
Burlington
Cambridge (County Seat)
Carlisle
Chelmsford
Concord
Dracut
Dunstable
Everett
Framingham
Groton
Holliston
Hopkinton
Hudson
Lexington
Lincoln
Littleton
Lowell
Malden
Marlborough
Maynard
Medford
Melrose
Natick
Newton
North Reading
Pepperell
Reading
Sherborn
Shirley
Somerville
Stoneham
Stow
Sudbury
Tewksbury
Townsend
Tyngsborough
Wakefield
Waltham
Watertown
Wayland
Westford
Weston
Wilmington
Winchester
Woburn

Cities of, Norfolk MA:
Avon
Bellingham
Braintree
Brookline
Canton
Cohasset
Dedham (County Seat)
Dover
Foxborough
Franklin
Holbrook
Medfield
Medway
Millis
Milton
Needham
Norfolk
Norwood
Plainville
Quincy
Randolph
Sharon
Stoughton
Walpole
Wellesley
Westwood
Weymouth
Wrentham

Cities of, Suffolk MA:
Allston
Beachmont
Boston (County Seat)
Boston University
Brighton
Cambridge (County Seat)
Charlestown
Chelsea
Deer Island
Dorchester
Dorchester Center
East Boston
Grove Hall
Hyde Park
Jamaica Plain
Kenmore
Mattapan
Mission Hill
Point Shirley
Readville
Revere
Revere Beach
Roslindale
Roxbury
Roxbury Crossing
Soldiers Field
South Boston
Uphams Corner
West Roxbury
Winthrop
Winthrop Hlds

Cities of, Worcester MA:
Ashburnham
Athol
Auburn
Ayer
Barre
Berlin
Blackstone
Bolton
Boylston
Brookfield
Charlton
Clinton
Douglas
Dudley
East Brookfield
Fitchburg
Gardner
Grafton
Hardwick
Harvard
Holden
Hopedale
Hubbardston
Lancaster
Leicester
Leominster
Lunenburg
Mendon
Milford
Millbury
Millville
New Braintree
New Salem
North Brookfield
Northborough
Northbridge
Oakham
Oxford
Paxton
Phillipston
Princeton
Royalston
Rutland
Shrewsbury
Southborough
Southbridge
Spencer
Sterling
Sturbridge
Sutton
Templeton
Upton
Uxbridge
Warren
Webster
West Boylston
West Brookfield
Westborough
Westminster
Winchendon
Worcester

Glossary


Bituthene membrane: This 1.5mm flexible, rubberized, waterproof membrane is used for exterior foundation walls and is typically used in new construction. The membrane has the ability to bridge cracks that may develop in a foundation, offering lifetime waterproof protection to foundation walls.

Black mold: Any number of molds that grow in damp or humid areas like basements, attics, kitchens and utility rooms. The scientific name for the most common fungi is Stachybotrys.

Efflorescence: A chalky white residue composed of mineral deposits. As water passes through concrete, these minerals will build up on foundation walls; this is clear evidence of moisture entering a basement.

Curtain drain: Also known as French drains, these are trenches that are lined with perforated pipes and filled with gravel in order to redirect water away from a structure or foundation to protect it from water damage.

Drainage system: This can refer to any number of systems including gutters, curtain drains and French drains that redirect water from one point to another in order to protect a home from leaks and flooding. A properly designed building will have drainage systems both inside the structure and on the exterior.

Downspout: The vertical pipes and plumbing that run down the side of a gutter system on the side of a building in order to redirect water from a roof onto the ground. Proper downspouts will have release points at least 5 feet away from the foundation of a building.

Epoxy: Any number of polymer coatings meant to strengthen or waterproof a surface. Many buildings utilize these types of coatings in basements, utility rooms and garages, both on floors and walls.

Fieldstone: This is a generic term for stone that is typically found underground in fields and in the forest. These stones are used for a number of purposes in building structures, foundations, basements, stone walls, drainage systems and other masonry projects.

Foundation: This refers to the structure beneath a building. In some climates with deep soil, the foundation lies underground and frames the space of a basement. Some foundations are constructed of concrete and only last about 25 years, while foundations build of stone masonry can last 100 years or more.

Filtration fabric: A special fabric, typically woven from plastic that is used for landscaping and curtain/French drainage systems.

French drain: Another name for curtain drainage systems that utilize trenches, gravel, perforated pipe and gravity to redirect water away from the foundation of a building or from one point of a landscape to another.

Helical piles: A system of screw piles and steel shafts designed to jack up unstable or sagging foundations in questionable soil. The piles, or piers, are driven down to load bearing strata.

Perforated pipe: A type of pipe, either stiff or flexible, that is used in drainage systems and agriculture. It allows water to enter through small holes so that it can be redirected to an intended exit point.

Sealing: A method of applying various coatings and finishes to wood, concrete, drywall and other surfaces in order to protect them from water damage, staining and mold.

Silt: A type of debris or dust formed from broken or corroded rock, gravel or concrete.

Structural damage: Any damage that is done to the structure of your home, including the foundation, frame, joints and beams.

Sump pump: A pump that runs on electricity or battery power that is used to pump water from a home or other area during flooding. Many homeowners install sump pumps in their basements to protect their foundation from water damage.

Waterproof coating: A special finish made of latex, epoxy, polyurethane or other polymer blends that is applied to wood, concrete and other surfaces of a home in order to protect it from leaks, mold and water damage.
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